Stockton Arts Centre (ARC) hosts a variety of entertainment events ranging from comedy, drama, music and dance. Their customers previously relied on a ‘six days a week’ personal box office service and a 24 hour online ticketing, however Stockton Arts Centre recognised that these traditional ticketing services did not meet the demand of their mobile orientated consumer and so set GSD® the challenge of bringing their ticket booking process up to date.
GSD® proposed a mobile ticketing app that offered customers quick easy access to event booking on the move. The app would bring flexibility to customers who didn’t have time to visit a box office or access to a computer, whilst giving ARC a unique selling point when working alongside third party clients.
With an intuitive user interface and live event feed, GSD® created an iPhone and Android mobile application under the ARC brand. Users are able to search for events by preference of either date or genre, select their desired ticket type and seating location and then proceed through the booking process, securely.
‘We’re delighted with not only the final product provided by GSD but also the support and working relationship developed along the way. We’re currently working on a launch for our new ticketing app to make sure our customers are as excited as we are!’