Case study
A Multilingual Digital Ecosystem for Global Manufacturing
The Challenge
As the world’s largest independent manufacturer of turbogenerators, BRUSH faced a complex logistical hurdle during their expansion into China.
They required a way to transfer intricate engineering processes from their European plants to a new Chinese workforce without the constant, costly presence of expat support. The goal was to transform segmented, hard-to-follow paper processes into a centralized, intuitive Digital Build Manual that maintained manufacturing standards across borders.
The Solution
Multilingual Interface: Developed a seamless language-toggling system between English, Chinese, and Czech to ensure technical accuracy across global sites.
Role-Based Security: Engineered a secure login system that provides controlled, role-specific access to sensitive engineering data and operational processes.
UX-First Design: Optimised the interface specifically for tablet use, maximising screen real estate to provide clear, step-by-step visual guidance on the factory floor.
Content Management: Built a custom administrative backend, allowing BRUSH managers to update engineering sections, term translations, and generator specs in real-time.
The Result
Successfully consolidated disparate workflows into a unified digital environment, setting a new internal standard for operational clarity
The Digital Build Manual has revolutionized how BRUSH communicates technical expertise globally, effectively removing language barriers and the need for on-site expat supervision. Currently deployed across internal networks in the UK and China, the platform has become a foundational tool for the company’s international expansion.
With the system designed for scalability, it remains a future-proof asset as BRUSH continues to grow its global manufacturing footprint.
"The GSD® team have been fundamental in the creation of the Digital Build Manual tool, they used their expertise to expand on ideas and develop the system so that it can be easily understood by both users in the UK and China."
Luke Johnson
BRUSH Project Control & IT Systems Manager | Brush
Contact
hello@gsd.net
Phone
+44 (0) 1625 839566
Address
The Colony HQ
Altrincham Road
Wilmslow, Cheshire
SK9 4LY
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